Legal Notice

Company name: O'Solutions Company
Legal form: SRL (Société à Responsabilité Limitée)
Registered office: Rue de Beaulieu 10, 1367 Ramillies, Belgium
Company / VAT number: BE1027.006.009
E-mail: [email protected]
Website: https://osolutions.app
Publication director / Site owner: Julien Masson
Co-founders: Renaud De Boeck, Julien Masson, Timour Petit
Hosting provider: Hostinger

Intellectual Property

All elements of this website and the related Odoo applications (texts, images, graphics, logos, icons, software modules, source code, and data models) are the exclusive property of O'Solutions Company SRL, unless otherwise stated.

Any total or partial reproduction, representation, modification, publication, transmission, or distortion of this website or its content, by any process whatsoever, and on any medium, without the prior written consent of O'Solutions Company, is strictly prohibited and may give rise to legal proceedings as provided by the Belgian Code of Economic Law.

Liability Disclaimer

O'Solutions Company strives to ensure the information displayed on its site and applications is accurate and up to date. However, O'Solutions cannot guarantee the accuracy, precision, or completeness of the information made available.

Consequently, O'Solutions declines all responsibility for:

• Any interruption of the website or Odoo instance;
• The occurrence of bugs or display errors;
• Any inaccuracies or omissions concerning information available on the site;
• Any damage resulting from fraudulent intrusion by a third party leading to a modification of the information provided on the website;
• And more generally, any direct or indirect damage, whatever the cause, origin, nature, or consequences, resulting from the access or inability to access the site, or from the use of information coming directly or indirectly from it.

Privacy Policy (GDPR)

1. Data Collection

We collect personal data through:

• Contact forms and support requests,
• Account creation and authentication on our Odoo-based platform,
• Subscription to newsletters or product updates,
• Purchase or subscription forms for our SaaS solutions.

2. Purpose of Processing

Your data is used for:

• Managing customer and partner relationships,
• Handling orders, invoicing, and support,
• Sending information or newsletters (if you subscribed),
• Improving our Odoo modules and digital services.

3. Legal Basis

Processing is carried out on one or more of the following legal bases:

• Consent (Article 6.1.a GDPR),
• Performance of a contract (Article 6.1.b GDPR),
• Compliance with legal obligations (Article 6.1.c GDPR),
• Legitimate interest in improving our services (Article 6.1.f GDPR).

4. Data Retention

Personal data is kept for 10 years after the last interaction or as required by Belgian accounting and fiscal laws.

5. Data Sharing

Your data is not sold to third parties.

It may be shared only with our trusted service providers (hosting, emailing, analytics, CRM) strictly within the scope of the stated purposes.

All our processors comply with the GDPR and are contractually bound to confidentiality.

6. Your Rights

Under the GDPR, you have the right to:

• Access, rectify, or erase your personal data,
• Limit or oppose processing,
• Request data portability,
• Withdraw your consent at any time.

Requests should be addressed to [email protected].

You may also lodge a complaint with the Data Protection Authority (Autorité de Protection des Données / Gegevensbeschermingsautoriteit) via https://www.autoriteprotectiondonnees.be/.

Cookie Policy

This website and its Odoo applications use cookies to:

• Ensure proper functioning of the platform (session cookies, authentication),
• Measure audience and performance (analytics),
• Improve user experience (preferences, display settings).

Types of Cookies

You can manage or delete cookies in your browser settings at any time.

Governing Law and Jurisdiction

This website and its legal terms are governed by Belgian law.

In case of dispute, only the Courts of Nivelles (Belgium) shall have jurisdiction, except where a mandatory provision of law provides otherwise.

Contact

For any question relating to these legal notices, the privacy policy, or data processing:

📩 [email protected]